Privacy Policy

This Privacy Policy explains how Echo Fast Transportation (“we”, “us”, “our”) collects, uses, and protects information gathered through echofast.ca (the “site”). By using the site, you agree to the practices described here.

Who we are

Echo Fast Transportation is a cross-border freight carrier headquartered in Mississauga, Ontario, Canada. Our office is at 5775 Atlantic Dr, Mississauga, ON L4W 4P3. Contact: info@echofast.ca · +1 416-676-9555.

What we collect

We collect information you voluntarily provide through our website forms, including:

• Name
• Email address
• Phone number (if provided)
• Company name (if provided)
• Shipment details you include in a quote request or message

We also collect basic server-level data automatically when you visit the site: IP address, browser type, referring page, and the pages you visit. This is standard access-log information used to keep the site secure and to diagnose problems.

How we use it

We use the information you provide to:

• Respond to your inquiry, quote request, or dispatch question
• Follow up on freight or service discussions you have started
• Keep a record of communications for our own reference and accountability

We do not sell, rent, or trade your personal information to third parties.

Cookies

The site uses a small number of technical cookies necessary for basic functionality (for example, remembering that a form was submitted). We do not use advertising or third-party tracking cookies. If we add web analytics in the future (such as Google Analytics), this policy will be updated to reflect that.

Data retention

Inquiry submissions are stored as private records in our website’s administration area for as long as we consider them useful for follow-up and reference — typically several years — unless you request deletion.

Your choices

You can request that we delete the information you submitted through a form at any time by emailing info@echofast.ca. We will confirm and remove the record within a reasonable time frame, unless we are required to retain it for legal or regulatory reasons.

Data security

We take reasonable steps to protect the information you provide, including secure hosting, TLS encryption in transit, and access controls on our website administration. No system is perfectly secure; we cannot guarantee absolute protection, but we handle your information with care.

Third parties

Our website is hosted by a third-party hosting provider. Emails sent from our contact form pass through standard email infrastructure. These providers process data only as needed to deliver those services and are not authorised to use it for their own purposes.

Children

The site is not intended for children under 13, and we do not knowingly collect information from them.